USPS MAIL DELIVERY: Mail sent through the United States Postal Service (USPS), with the exception of Express Mail, will be forwarded to the front desk of the Cerro Vista Community Center and sorted into the students' apartment mailboxes (shared by the four residents). USPS Express Mail will be sent directly to the Residence Hall Package Center (see below).

PACKAGE CENTER DELIVERY: Items that have been sent to the University via a shipper using a tracking number and requiring a signature (i.e. UPS, FedEx, USPS Express Mail, DHL, etc.) will be delivered directly to the Residence Hall Package Center, a secured area located behind the Sequoia Residence Hall (Building #108). An e-mail will be sent to the student via their Cal Poly e-mail address notifying him/her that a package is being held at the Residence Hall Package Center . To pick up packages, residents must present a photo ID and a copy of the e-mail notification to the staff at the Package Center . To receive e-mail notification, residents must have activated their Cal Poly e-mail account. Those students who have not picked up their unclaimed parcels will be contacted with a second notice. If the parcel is still unclaimed after seven days, it will be returned to sender. For best service, it is highly recommended that packages and sensitive mail be sent using this process.

For More Information on Specific Delivery/Tracking Services and How They Are Processed Please Visit www.afd.calpoly.edu/distribution/residencehall/pcitems.htm

NOTE TO PARENTS: Please schedule delivery/shipment of packages to arrive on campus after the move-in date. It is also recommended that any valuable items, such as computers and cameras, be insured for the value of the item. Neither Cal Poly Distribution Services, nor University Housing, will be responsible for the delivery of any packages that have a value over $50.

RESIDENCE HALL PACKAGE CENTER HOURS OF OPERATION Located behind the Sequoia Residence Hall (Bldg 108):

Fall Quarter 2008: Monday through Friday, 12:00 noon to 4:00 pm and Saturday, 2:30 pm to 4:30 pm.

MEDICAL: Medical supplies that require refrigeration must be sent using a trackable service that requires a signature and must be labeled accordingly. These items will be stored in a refrigerator and the student will be notified that they have a high priority item that must be picked up immediately.

FRESH FLOWER & FLORAL ARRANGEMENTS: Local flower deliveries for residents of Cerro Vista will be made directly to the Cerro Vista Community Center front desk. The student will then be contacted by the front desk staff to pick up their flowers.

ADDITIONAL SERVICES AVAILABLE AT THE
"CANYON POST"
Located in the
POLY CANYON VILLAGE PLAZA

DRY CLEANING SERVICE DROP OFF: The Canyon Post (located in Poly Canyon Village, Bldg 171A), will serve as a drop-off and pick-up point for students' dry cleaning needs. All garments must be prepaid. Garments will be labeled for tracking and picked up by a contracted off-campus vendor. Once the garments are returned to the Canyon Post, the student will be contacted.

STAMPS: Stamps, envelopes, and shipping boxes will be sold at the Canyon Post, (171A).

SHIPPING: A kiosk with web access to shipping sites and postage printing will be available in the Canyon Post (171A), for student use. Pre-Paid parcels can be placed in the parcel drop-off for pickup by USPS, UPS, FedEx, etc.

PUBLIC NOTARY SERVICE: A Public Notary will be available at the Canyon Post (171A) for students needing to obtain this fee-based service. Notary is only available during regular business hours, Monday through Friday, however an appointment is recommended.

USPS PASSPORT SERVICES: The Canyon Post (171A) will be coordinating services with the USPS to provide an area to process U.S. passports for students. This service will be provided by the USPS, twice a year. Rates will be determined by the USPS.

USPS INFORMATION: Information will be provided by the USPS regarding the following items: postal regulations, rate changes, shipping tips on parcels and mail, the zip plus 4 process, items that can and cannot be shipped, and seasonal material such as tax forms and voter registration.

For more information regarding mail and package delivery click here.

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