Housing Questions

We're here to help! Please give us a call or email us, or drop by the Housing Administration (Bldg. 31).  

Housing Administration (Bldg. 31)	Weekdays 8 a.m.-5 p.m.	805-756-1226 housing@calpoly.edu
Resident Tech Support	Weekdays 8 a.m.-5 p.m.	805-756-7000 tech.calpoly.edu
Mail and Packages		805-756-2872 ext. 1 packagecenter@calpoly.edu afd.calpoly.edu/student-mail/

Community Front Desks and CSDs

There's built-in staff support in all of our residence halls and apartment communities. Just go to your community front desk, if you need anything. Or contact your community's live-in Coordinator of Student Development (CSD). Need help after hours? We got you. Call the RA-on-call number posted at the Front Desk of your community.

Academic Year Desk Hours:
Weekdays, 8 a.m.-8 p.m. and weekends, 10 a.m.-8 p.m.

Summer Desk Hours:
Daily, 12 p.m.-7 p.m. at Aliso and yakʔitʸutʸu

Front Desk	CSD (LIVE-in Staff) Or Other staff contact
Sierra Madre Front Desk  Serves Sierra Madre and Yosemite 805-756-5650	Afton Philbrick    Sierra Madre  805-756-5651
	Hailey Salsman (she, her)  Yosemite  805-756-5681
Trinity Front Desk Serves North and South Mountain Halls 805-756-5670	Nina Schmuelling (she, her) Fremont & Tenaya 805-756-5661
	Micaela Ashford Trinity & Muir 805-756-5631
	Taelor Trimble Santa Lucia & Sequoia 805-756-5641       Tiffany Solorio-Robertson North Mountain 825-756-5631
yakʔitʸutʸu Housing Desk 805-756-6931	Rachel Smith (she, her)  tsɨtqawɨ, nipumuʔ, tšɨłkukunɨtš   805-756-5991
	Daniel Maldonado Guzman (he, him)  tiłhini, tsɨtpxatu  805-756-9305
	Nelizabeth Diaz (she, her) tsɨtkawayu & elewexe  805-756-6933
Cerro Vista Community Center 805-756-6790	Cerro Vista Apartments  Kayla Kouri Bishop, Hollister, Romauldo 805-756-6791    Vacant Cabrillo, Islay, Morro
Aliso Front Desk at Poly Canyon Village 805-756-9301	Kaitlyn Bonino (she, her)  Buena Vista, Corralitos, Dover  805-756-9304
	Vidalia Campos Cordero (they, them) Aliso, Huasna, Inyo  805-756-9341
	Mia Burns (she, her)  Estrella, Foxen, Gypsum   805-756-9351

Administration

When contacting University Housing staff, please be aware that student records are protected by the Federal Education Rights and Privacy Act (FERPA)

	NAME	TITLE	PHONE
	Juliette Duke	Executive Director of University Housing	805-756-7990
	Javier Barajas	Senior Director of Facilities Operations, University Housing	805-756-0622
	Ann Marie Collins	Executive Assistant	805-756-7990
	Vacant	Senior Director of Housing Business and Finance
	Cat Placencia	Director of Housing Diversity, Equity, and Inclusion	805-503-9120
	Jon Fink	Director of Housing Custodial Operations	805-756-1575
	Amber Spraggins	Director of Administrative Services & Strategy	805-756-5958

Residential Student Experience (RSE)

	NAME	TITLE	PHONE
	Kolay Carver	Director of Residential Student Experience	805-756-5959
	Shiori Silver	Associate Director	805-756-9361
	Vacant	Associate Director	805-756-6134
	Martin Ralda- Martinez	Assistant Director	805-756-6038
	Mei-Lan Kaenzig	Assistant Director	805-756-6935
	Jorge Ramirez	Assistant Director	805-756-5954
	Alejandro Castaneda	Assistant Director	805-756-3061
	Lance Donaldson		805-756-1513
	Cheryl Andrus	Office Coordinator	805-756-8301
	Vacant	Office Coordinator	805-756-9320
	Samuel Rueda	IHC (Inter Housing Council) Advisor & Event Team Supervisor	805-756-6796
	Katleho Dyoyi	Residential Care Coordinator	805-756-1837

Resident Advisors (RAs)

Resident Advisors (RAs) are full-time students who are selected and trained to help create an atmosphere conducive to growth and development. They serve as group facilitators, referral agents, and activity advisors. They also assist students with personal, academic, and social concerns. Resident Advisors are available to help students adjust to life in on-campus housing and at the University. Every student has an assigned RA, but residents are free to seek aid or counsel from any RA.

RAs are on-call starting at 7:30 p.m. nightly to support their residents in responding to time-sensitive concerns. For emergency concerns, 24/7, parents and supporters are urged to contact Cal Poly Police directly for the most prompt response. RA phone numbers are posted on the front door of each community.