Housing Questions

We're here to help! Please give us a call or email us, or drop by the Housing Administration (Bldg. 31).

Housing Administration (Bldg. 31)

805-756-1226 | housing@calpoly.edu

Weekdays: 8 a.m.–5 p.m.

Resident Tech Support

805-756-7000 | tech.calpoly.edu

Weekdays: 8 a.m.–5 p.m.

Mail and Packages

805-756-2872 (ext. 1) | packagecenter@calpoly.edu

afd.calpoly.edu/student-mail

Community Front Desks and CSDs

There's built-in staff support in all of our residence halls and apartment communities. Just go to your community front desk, if you need anything. Or contact your community's live-in Coordinator of Student Development (CSD).

Academic Year Desk Hours:

Weekdays, 8 a.m. – 8 p.m. and weekends, 10 a.m.–8 p.m.

Summer Desk Hours:

Daily, 12–7 p.m. at Aliso and yakʔitʸutʸu

NEED HELP AFTER HOURS? WE GOT YOU.

Call the RA-on-call number posted at the Front Desk of your community.

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Administration

When contacting University Housing staff, please be aware that student records are protected by the Federal Education Rights and Privacy Act (FERPA).

Residential Student Experience (RSE)

Resident Advisors (RAs)

Resident Advisors (RAs) are full-time students who are selected and trained to help create an atmosphere conducive to growth and development. They serve as group facilitators, referral agents, and activity advisors. They also assist students with personal, academic, and social concerns. Resident Advisors are available to help students adjust to life in on-campus housing and at the University. Every student has an assigned RA, but residents are free to seek aid or counsel from any RA.

RAs are on-call starting at 7:30 p.m. nightly to support their residents in responding to time-sensitive concerns. For emergency concerns, 24/7, parents and supporters are urged to contact Cal Poly Police directly for the most prompt response. RA phone numbers are posted on the front door of each community.